Question 1

My card says a TPA name, not an insurance company — am I still covered?

Accepted Answer

Yes. Most policies are administered by a TPA (like MD India, Medi Assist or Paramount) on behalf of your actual insurer. Bring either the policy document or the TPA card — our insurance desk cross-checks both before your visit.

Question 2

My insurer isn't on the list — does that mean no cashless at all?

Accepted Answer

Not necessarily. Empanelment changes frequently on both sides. Call our insurance desk before your visit so we can confirm current status, or, where cashless isn't possible, prepare a reimbursement-ready file for you instead.

Question 3

Does cashless cover premium intraocular lenses (IOLs) in full?

Accepted Answer

Cataract sub-limits vary by policy. Most cover a standard monofocal IOL in full, with a co-payment for premium multifocal or toric lenses. We check and share the exact sub-limit for your policy before you decide.

Question 4

How is a government scheme like CGHS different from private cashless?

Accepted Answer

Government schemes follow fixed package rates rather than a TPA-negotiated sum insured. Our insurance desk handles the scheme-specific referral and package paperwork the same way it handles private cashless.

Retina Insight
Super-speciality Eye Hospital

Know Your Disease

My card says a TPA name, not an insurance company — am I still covered?

My insurer isn't on the list — does that mean no cashless at all?

Does cashless cover premium intraocular lenses (IOLs) in full?

How is a government scheme like CGHS different from private cashless?